Booking Policy

Full Set Booking Fee

        A $85.00 non-refundable booking fee is required on Full Set lash applicationsPayment must be made with 24 hours of booking your appointment, if not, the appointment will be canceled. Payment can be made via etransfer to or in-person with cash. This booking fee is to reserve and confirm the appointment as well as be put towards your appointment fee.


Appointment Confirmations

        You will receive a courtesy confirmation email the day your appointment is placed on the schedule and another email at 24  to your appointment day and time. If for whatever reason this reminder is not received, it is still your responsibility to remember your appointment dates and times.


        All appointments require a 48-hour cancellation/reschedule notice. Time allocated for an appointment is reserved especially for you - I do understand that sometimes schedule adjustments are necessary therefore I respectfully request a 48 hour notice for adjustments to your appointment and/or cancellation. I do understand that you or a family member may get sick and you will have cancel last minute.

Please understand that when you forget or cancel your appointment without giving enough notice - the opportunity is missed to fill that time frame and clients on the wait-list will also miss the opportunity to receive a service they have requested.

In the event that no notification required for appointment adjustment or cancellation is received, full amount of the appointment fee will be owed. This fee must be paid before your next appointment.


Late Arrivals


       Late arrivals will be serviced for the remainder of your allotted appointment time and charged in full for their time slot. If you are going to be late please let us know as soon as possible.

Appointment Prerequisites

        Arrive at your appointment on time and eye makeup-free. If you are wearing makeup and have an unclean lash line, time taken to wash it will be taken from your appointment and a charge of $10 will be added to your total service fee. Please avoid caffeine 3 hours prior to your appointment. Make sure you shower and/or wash your hair prior to your appointment as you will need to avoid water, heat, and steam for the next 24 hours.